Retail Finance Case Studies
Gala Tent is the market leader in marquees and pop-up gazebos
Gala Tent is the market leader in marquees and pop-up gazebos. The business was established in 1999 and has grown from a small family team to an international company with an annual turnover of more than £10 million, selling 15,000 structures sold every year. Gala Tent’s products are trusted by a range of clients, from Virgin and Lego to high profile film productions and 10 Downing Street.
As a business that sells fundamentally high-ticket items – and therefore whose customers are often able to pay for items upfront – Gala Tent recognised a need to provide alternative financing options to grow its business.
It also needed a way to stand out from the competition and became one of the first marquee and gazebo suppliers to offer its customers a range of financing options, to help move their lives forward.
“It’s been so easy dealing with them and they have impacted on our business in a very positive way”
Darren from Gala Tent: “We had been using a finance provider for a couple of years but their margins were just not financially viable. We were introduced to the team at Duologi, who came to see us, outlined the benefits of their product – and the rest just fell into place.
We have been really satisfied with the service ever since.
“They have a great customer care department. If I need clarity on anything, they are at the end of the phone and every single person I’ve spoken to has been extremely helpful. The accounting and remittance side has also been great and our finance director has been impressed at how smoothly the platform was implemented.
“Overall we’ve been delighted with Duologi. It’s been so easy dealing with them and they have impacted on our business in a very positive way.”
If you’re thinking about switching finance provider, Duologi can help.