Retail Finance Case Studies
Origym is an education and training provider who operate within the health and fitness sector. They offer a range of vocational courses from personal training through to nutrition and sports massage.
We partnered with OriGym to help them solve selling finance over the phone. They had worked with other finance providers before, but could not find a solution that allowed finance to be offered to their students within their existing customer journey. Our system and processes have increased sales and seen acceptance rates rise. Find out how we helped without interfering with their sales process that was already in place.

” The increase is due to the process. The duologi system allows us to keep our sales process complete and there is no drop off for the student. We’ve even seen a 14% increase in our acceptance rate and we’re really happy with the partnership with duologi.”
” The increase is due to the process. The duologi system allows us to keep our sales process complete and there is no drop off for the student. We’ve even seen a 14% increase in our acceptance rate and we’re really happy with the partnership with duologi.”
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OriGym, founded in 2015, is an education and training provider who operate within the health and fitness sector. They offer a range of vocational courses from personal training through to nutrition and sports massage.
They partnered with duologi as they wanted to offer their students a simple and effective way for them to spread the cost of their courses with low monthly payments without comprising their own sales process.
Prior to working with duologi, Origym were using another finance company and were not satisfied with the product provided. Soon after they noticed a competitor of theirs were using duologi.
“After a very promising call with an account manager, who assured us that Duologi could fulfil all our needs, we decided to go ahead and have not looked back since. We feel that duologi’s functionality meets and surpasses their competitors and other finance providers we have worked with.
We were struggling to find a solution that enabled us to sell our services over the phone including taking deposits. This was our biggest obstacle as many providers want you to send a payment link which leads to customer procrastination and gaps in the sales process. ”
Duologi’s over the phone solution allowed Origym to process finance quickly and easily as well as to take course deposits over the phone without breaking the customer journey.
Since partnering with duologi, Origym have noticed a dramatic increase in the uptake of finance from their students. Luke Hughes, Managing director of Origym believes ” the increase is due to the process. The duologi system allows us to keep our sales process complete and there is no drop off for the student. We’ve even seen a 14% increase in our acceptance rate and we’re really happy with the partnership with duologi.”
Origym opted to offer 0% Interest free finance over 12 months as they felt it would be both attractive and affordable to their customers.