Get In Touch

Whether you are a customer or a Merchant that previously worked with Duologi, and you want to get in touch, please use the relevant support below.

We are not taking on any new customer applications and have closed our point of sale loan division.

If we have previously contacted you in relation to an outstanding estate agency service fee for the listing of your property, your account is not affected by this. You will still need to make payment to us for your service fee using the details on this website.

If your point of sale loan (agreement beginning with either LRN0, A00, or a 7-digit number beginning with a 3) remained open after 1st January 2024, it will have been assigned to a new owner. That business is now responsible for the management of your account and any outstanding balance. They will write to explain what happens next. Please note that Duologi cannot provide you any assistance or information regarding this process.

Our FAQs explain how you can get further information and where you need to make your payments.

If you are a merchant that previously used to offer Duologi finance and you have any questions, or if you need to make updates to a customer’s order, please contact the new owner of the loan at partnerqueries@agmassey.com

Office Address

The Square, Basing View,
Basingstoke, England, RG21 4EB

Authorised and regulated by the Financial Conduct Authority.

For Customers

If you’re a customer in need of assistance, contact Customer Services:

paymentsupport@duologi.com

0330 118 2033

Customer Services Open Hours:

Monday – Friday: 9am – 5:30pm

Weekends: Closed

Enquiry Form

If you’d like to ask a question, please fill out the form below and we’ll get in touch. 

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